Guidelines
We stongly belive in building great association with our clients forever.Thus for better understanding between our guests and SST these terms and guidelines were made.
Billing Policy
1. Vehicle meter readings will be counted from our garage to garage.
2. Interstate boarder taxes,toll taxes,parking fees etc will be bourne by the user during transit.All these said taxes and other charges will be included in the bill in case of Bill to company.
3. Additional charges may apply if the vehicle is used other than specified route or beyond the schedule planned.
4. Total bill need to be paid by the user at the end of the trip incase of individual.Bills may be paid upon the mutually agreed time frame incase of bill to company.
Cancellation Policy
1. Any prebooked vehicle can be cancelled prior 48 hrs of journey time with no cancellation charges.
2. 50 % of advance amount will be deducted if cancelled before 24 hours.
3. Advance amount will not be refunded if cancelled within 24 hours.
4. Advance amount will not be refunded in case of no show at scheduled time and the trip stand cancelled.
Damage Policy
1. Incase of any damage occurred to the coach exterior,interiors or accessories by the passengers or their children,total cost of the damaged parts will be charged.
2. Passengers are not allowed to drive the vehicles or force drivers to allow driving the vehicles at all times.
3. Your luggage is your responsibility.SST will not be responsible for any loss or theft of passengers belongings/material due to their neglegency at alltimes.
4. Passengers must ensure to collect all belongings,material or any valuable items before leaving the vehicles.
5. Goods material will not be carried in the passenger vehicles.
Luggage
1. Over weight or inappropriate amount of luggage will not be entertained in the passenger coaches exceeding the capacity of vehicle boot space.
2. Inflammable goods like petrol,oils,gases,fire crackers and any other flammable items and knives,scissors,weapons,liqour or any illegal material and pets are not allowed.
General Guidelines
1. Smoking,Alcohol consumption,carrying alcohol and eating inside coaches are strictly
prohibited.
2. Deceased/Ill people/Patients/Covid 19 patients are not allowed for the journey,yet we are
sympathised on them,we will organise with ambulance services to carry them in case of
emergency.
3. Passengers/Partys are responsible for entry/exit passes for any restricted areas during Covid
19.
4. Passengers will not be carried to Quarantine/Containment zones or any other restricted areas
announced by Govt authorities.
5. Foreign nationals must carry their passports and valid ID proof during the transit and the
scanned copies of the documents to be sent to SST via mail.
5. Minors/Old age people with health issues will not be carried solo and without
attendant.
6. It is always better to be on schedule for smoother journey and passengers shouln't force the
driver for speeding as we are commited to adhere all trafic rules and safety policy.
